Home Organisation

From decluttering your home and selling items on your behalf to organising photos and filing cabinets, I will get your home in order. I can also help with preparing to move and packing.

Special Occasions

Forget socks for Father’s Day, roses for Valentine’s Day and wine for birthdays. I can send you customised gift ideas, as well as organise delivery, book the babysitter, restaurant and more.

Travel Arrangements

Borders are open and the world is our oyster again, but there are still many travel restrictions thanks to Covid. We can help you work out if you need to quarantine and keep up with changes.

Personal Shopper

Whether you are looking for a limited edition pair of Chanel glasses, unique gift ideas, the last toilet roll in the supermarket or just general groceries, I will find and arrange delivery for you.

Layla Roberts

Chief Organising Officer

Experience
My travel resume reveals extensive international destinations, with visits to 32 countries and growing. Originating from the United Kingdom, I made numerous extended trips to Australia before emigrating here in 2006 and becoming an Australian citizen in 2008.

Having had 3 different visas (working holiday, tourist and permanent residency) for Australia, before citizenship, has enabled me to explore Sydney from more angles than most Sydneysiders born here. It also means, I never take it for granted.

I also have more than a decade of administrative experience. I have worked as an EA, as well as a Communications and Administrative Officer, assisting CEOs and providing general executive support.

Passion
I not only live in Sydney, I love it too! I hold a lifelong fascination for exploring every nook and cranny in Australia and love discovering new places – whether it be a new bar or restaurant down the road or a city halfway across the world.

The start of something special
Whilst working as a Concierge Lifestyle Consultant for Platinum credit card clients, I discovered my natural gift in helping organise the personal lives and travel plans of others. It may sound corny, but I quickly realised that I was “born to be a concierge” and started Concierge Connections in 2010.

Realising my true passion is helping people living in, visiting and moving to Sydney, Sydney Concierge was also founded in 2015. And in March 2017, the two companies merged.

Qualifications
I hold a BA (Hons.) in Psychology and an internationally recognised Diploma in Event Management. I have also been organising events and travel experiences for over 20 years; since planning my first year-long solo trip from the UK to Australia in 1996.

When I am not organising the lives of others…
I enjoy spending time with my family, travelling, taking photos (particularly on Instagram), snorkelling with Blue Gropers, checking out new restaurants and living life to the full!

Sydney Concierge

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Home Organisation

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Layla Roberts

Chief Organising Officer

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